Frank Frisella and the Lost Art of the Thank You Note

Frank Frisella and the Lost Art of the Thank You Note.

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2 responses

  1. Matt,
    What a nice story. I am a big believer of a thank you note after every client visit. To the point I had a client choose me and my company because he said I was “old school.”
    I of coarse asked him what he meant by that.
    He said, “you sent me this very nice thank you note. None of the other contractors bothered to do that.”
    I took that as a wonderful compliment.
    As I know you are taking Frank’s offer as a wonderful compliment too.
    😉

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